842: Twelve Minute Convos w/ Yanique Grant

Our guest today is a Customer Experience Strategist, keynote speaker and business woman.

The most amazing thing about Yanique is what she has managed to accomplish as a small business owner charged with a mission of “Creating a More Caring World!” Her passion for customer service has taken her to many different countries in the Caribbean and the rest of the world to train and speak on improving Customer Service.

She is a woman on a mission and she see’s herself as being the “Oprah of Customer Service!”

Yanique is the Managing Director of Professional Training and Occupational Services – a full service customer experience development company that helps businesses from thought to execution on creating that magical and quality experience – one which leads to raving fans and customers! Yanique has been been featured in Virgin Blogs and is also the host of Podcast Navigating the Customer Experience Podcast – which was ranked #15 in the TOP 50 Customer Retention Podcasts. She enjoys kickboxing and is a proud mom. Please welcome, Yanique Grant!

 

Credits:
Musical Background: ‘TAKE THE CHANCE’ by Nicolai Heidlas

About the author

Engel Jones

Engel was born and raised on the twin island republic of Trinidad and Tobago. He is the podcast host of  "Twelve Minute Convos w/ Engel Jones", an Entrepreneur and Life Coach. His passion and purpose is to help you the Entrepreneur find Y.O.U.R.S-Your Own Unique Real Self. After having 1001 conversations in 3 months he uncovered Y.O.U.R.S, a tool used to reconnect you to the hidden passion and purpose which are essential to creating a brand of Y.O.U.R.S. Engel believes and lives the principle of Zig Ziglar where you can have everything in life if you help enough other people get what they want.